GetNotary
For CA and CS firms · Rule 9B compliance

Your foreign client's demat mandate is stalled — and the deadline isn't moving.

The depository participant has the KYC requirement list. Your client has the business. What's missing is 18 notarised and apostilled documents from a foreign country — and no clear path to getting them right the first time.

  • CS reviews every mandate
  • Rework at our cost if rejected
  • Written SLA, standard and express

Where this breaks, and why it keeps breaking

The wrong apostille authority

A Delaware company's board resolution must be apostilled by the Delaware Secretary of State — not the US federal government. Most generalist agents don't know this difference. The DP does.

Cost callout: Full re-notarisation + new apostille + 3-week delay

The bank statement timing trap

The bank statement must be less than 4 weeks old at the time of DP submission — not at the time of apostille. By the time the apostille arrives from the US, the statement is already expired. Your client has to start again.

Cost callout: Entire document cycle restarted, 2-3 extra weeks

The name that doesn't quite match

The director's middle name appears on the passport but not the board resolution. Or vice versa. The DP's KYC system flags it. The mandate stalls. Your client asks questions you don't have good answers to yet.

Cost callout: KYC rejection, resubmission, client confidence drops

These aren't rare edge cases. They happen on the majority of first-time foreign company demat mandates when the apostille is handled by a generalist agent or done in-house without a compliance review step. We see the rejection reports. We know exactly where each corridor fails.

What we do differently

1

Review first

Before a single document moves, our CS checks the complete requirement list against your DP's specific KYC format

2

Correct chain

USA, UK, UAE, Singapore — each has a different apostille or attestation sequence. We know them all

3

Sequenced delivery

Bank statements timed to submission date, not apostille date. Indexed kit your DP can process immediately

GS

Gunjan Sandu, CS, LLB — COO, GetNotary.in

Practicing Company Secretary. Reviews every demat mandate before we begin — not as a formality, but because the compliance sequence is the product.

"We had a US client who had been waiting 11 weeks for demat. Two agents had tried. When GetNotary reviewed the document set, they found three issues in the first 10 minutes — none of which the previous agents had flagged."

— CA firm principal, Bengaluru

How long has your client's mandate been waiting?

Tell us the country of incorporation and where it currently stands. We'll tell you exactly what's gone wrong and what it takes to fix it — before you commit to anything.